New customers (authors only) agree to pay EBookmachine 50% of the agreed cost of the services to be provided before work can begin on the customer's project.The remaining 50% will be due immediately on completion. (An invoice/payment request will be sent electronically. A full invoice will then be sent, on completion of payment, by email & post.)
Returning customers and publishing companies agree to pay monies due within 14 days of completion.
Completion is classed as when the finished files are approved.
We reserve the right to refuse to convert any book that contains racial abuse and/or pornography.
EBookmachine will not be held responsible if the final completion date is past the estimated completion date.